Tag Recycling Policy

Last updated: May 2026

Tracklet BLE tags are small electronic devices containing a battery. When a tag reaches the end of its useful life — typically after around three years — it should not be placed in general household or office waste. This page explains your options for responsible disposal.

1. What's inside a Tracklet tag?

Each Tracklet tag is a compact Bluetooth Low Energy (BLE) 5.0 beacon. It contains:

• A small printed circuit board (PCB) with a BLE microcontroller
• A non-replaceable coin-cell battery (CR2032 or equivalent)
• A plastic enclosure with a metal split-ring loop

These components contain materials — including the battery — that must be handled as e-waste at end of life.

2. When should a tag be recycled?

• The tag has reached the end of its three-year battery life and is no longer broadcasting reliably
• The tag has been physically damaged and is no longer functional
• You are decommissioning a key and retiring the associated tag from your system

Before recycling, retire the tag in the Tracklet app so it is removed from your key register and its history is closed off correctly.

3. Return to Tracklet

You can return expired or decommissioned tags directly to Tracklet for responsible recycling. We will ensure they are processed through a certified e-waste recycler.

To arrange a return, contact us at support@tracklet.com.au and we will provide a return address. Postage costs for returns are at the customer's expense, except in cases where Tracklet has arranged a bulk return programme with your organisation.

4. Drop off at an e-waste collection point

Tracklet tags qualify as e-waste and can be dropped off at any participating e-waste collection point in Australia. Options include:

• MobileMuster — Australia's official mobile phone recycling programme, which accepts small electronics at thousands of drop-off locations nationwide. Visit mobilemuster.com.au to find your nearest location.
• Council e-waste drop-off events — many local councils run periodic e-waste collection days. Check your council's website for upcoming dates.
• Retailer take-back schemes — major electronics retailers and office supply stores may accept small electronic devices for recycling. Check with the store before visiting.

5. Battery disposal

The coin-cell battery inside each tag is sealed within the enclosure and is not designed to be removed by end users. Please do not attempt to open the tag. Dispose of the intact tag as e-waste — the recycler will handle battery extraction and safe processing.

Coin-cell batteries, like all button batteries, must never be placed in general rubbish or recycling bins. They must be disposed of at a designated battery collection point or through an e-waste facility.

6. Replacing a tag

When you replace an end-of-life tag with a new one, all key labels, site associations, and historical custody records are preserved in your Tracklet account — the tag is a hardware identifier only. Simply retire the old tag in the app, attach the new tag to the key ring, and enrol it under the same key name.

Replacement tags are available at the same per-tag price as new tags. Contact us at support@tracklet.com.au or speak with your Tracklet reseller.

7. Our commitment

We design Tracklet tags for longevity — a three-year battery life means fewer replacements and less waste compared to devices that need annual battery swaps or replacements. We are committed to making responsible disposal easy and will continue to develop our recycling and take-back options as the Tracklet network grows.

If you have questions about disposing of tags, contact us at support@tracklet.com.au.